districtgoldph

terms and conditions


for gos and pasabuys:

  • please be 100% sure before sending an order form. cancellation of orders is not allowed and you will be marked as bogus buyer and we will have the right to post you.

  • failure to submit the payment on will charged you an increment of php 50/day on top of your total bill.

  • we don’t accept down-payments unless stated on the order form. down-payments however are non-refundable should you fail to settle your balance.

  • confirmation of order plus the invoice will be send via email, if you do not receive one within 48 hours, please send us a direct message.

  • all payments made are non-refundable unless the item/s you have ordered are out of stock.

  • we are not liable for any damage or loss incurred during shipment from kr nor ph to ph shipment, all item/s will be packed with utmost care on our part. If any of this occurs, we will try to resolve the problem with the courier.

  • all items unclaimed for 30 days will be disposed and no refunds will be made.

  • please be patient. all items are pre-order unless stated that on-hand, the eta is just a time frame. It can be earlier or later due to unforeseen circumstances.

  • all updates will be posted our our twitter account, please do not bombard us with dms/emails/text messages asking for updates.


for onhand items:

  • the condition of the item/s that you will buy will be disclosed transparently via dm to avoid any mishaps. only proceed with the order if you have view the picture or video.

  • payo unless otherwise stated.

  • we usually ship the next day once paid, however there are circumstances where we need 2-3 days before shipping the item out, no rush shipping please.

  • we are not liable for any damage or loss incurred during shipment, all item/s will be packed with utmost care on my part. if there will be a problem due to local courier handling, there will be no refunds for the said item/s.

  • complains will only be entertained if you have an unboxing video which includes the opening of the pouch.


frequently asked questions


dgph:

  • are you a trusted shop? yes. you can check our likes here on twitter for transaction proofs.

  • what items are you selling? we sell a wide array of items from official albums/lightsticks/goods. we also do group orders for concert goods, fansite goods and fanmade goods.

  • are the albums bought from your shop counted on charts? all albums purchased through us are counted in hanteo and gaon charts and would be able to help boost the artist’s physical sales.

  • how do i order? please fill up the form that you can see along with the tweet of the item that you like to purchase.

  • what’s next after filling up the form? wait for the confirmation email that will be sent within 24-48 hours that contains the ff: bor link (order info and payment due) and payment details.

  • after payment, what shall we do? please upload your proof of payment to the payment form link that we have provided. we only send payment confirmations after the dop but for real-time tracking, you may check the bor if your name is already highlighted that means we have received your payment form already.

  • for further information, all details will be posted in the order form.


payment options:

  • gcash, bpi, bdo, paymaya paypal.


shipping options:

  • shopee checkout (via jnt only). when choosing this option please take note that in case of parcel loss, refund will only be to the extent of the list price. hence, it is advised to check out using shopee pay.

  • gogo express. shipping fee will be cod. in case of parcel loss, default coverage by ggx is php 500, if you wish to insure your package let me know.

  • sdd. only applicable if the item is in our manila address.

  • other options for out of scope areas: abest and lbc.


packaging fee:

  • there will be a minimal packaging fee assigned to items that need extra care.

  • for packaging requests, let us know via dm so that we can quote you.


important notes


buyer's order reference (mastersheet):

  • contains the go status with twitter username and order details

  • updating every weekend.